GREENSKIN (“Company”) does not trade or sell your personal information in any manner, except as specified herein or if you express your consent towards the same.
Personal Information provided by you is used only:
- To facilitate your use of the website;
- To provide you with information about the Company’s services/products and send you information, materials and offers from the Company;
- To respond to your concerns, inquiries or address your requests for information about the various services we offer;
- To send you important information regarding the website, changes to Company’s Terms of Service and various policies and/or other miscellaneous information;
- To personalize your experience on our website;
- To send you surveys and marketing communications that the Company believes may be of interest to you;
- To conduct internal reviews and data analysis for the Website (e.g., to determine the number of visitors to specific pages within the website);
- If you purchase any content or avail of any service from the website,
- To complete and fulfill Your purchase, (for e.g., to have your payments processed), To communicate with you regarding Your purchase and provide you with related customer service;
- To improve the services, content, and advertising on the website;
- To protect the integrity of the website;
- To comply with legal requirements and disclosures provided under the laws of India.
Although the Company provides full security and secrecy to your personal information, we urge you to be careful with very sensitive information and do not share it with any third party claiming to be related to the Company on separate emails/phone calls etc. The Company disclaims any and all liabilities towards any such claims that have arisen due to your own negligence or willful misconduct and the Company takes no responsibility of the same.
At Greenskin, we are committed to customer delight and making online shopping a pleasant experience. All products are scrutinized for quality and size by our experts before dispatch. In the rare case that the ordered products are not up to mark and don't fit you right, there is absolutely no need to worry. Based on availability and preference, we'll send a replacement product or process a Coupon Code of same amount for you upon receipt of returned products which will be valid for one month.
To be eligible for exchange, the products should not be used, washed or dirty. The product must also be in its original undamaged Greenskin packing with all tags attached. Any product bought cannot be returned but can be exchanged for any product(s) of same or higher price. The return request should be initiated within 10 days of the delivery of the product.
The Greenskin Care team must receive and approve your return request. Once your request is received and approved, we will arrange for a return pick up at an agreed upon time. You must email us the complete details of the product in case of regular returns.
In the unlikely event that your merchandise arrives damaged, you should email us a photo of the damaged product along with the Order number and registered phone number. You must email us about any damaged items in your shipment within 48 hours of receiving your order
All the emails must be sent to firstname.lastname@example.org mentioning the order number and the problem with the product.
Replacement products will be shipped approximately within 4 working days of receiving the returned products.
- Please contact customer service for any further queries.
- COD charges are non-refundable.